Contact Us

We would love to hear from you. Whether you have a question about a listing, want something removed, found a mistake in one of our guides or would like to work with us, the Active Join Groups team is here to help.

How to reach us

• Contact form: use the form on this page. It is the fastest way to reach us, and every message is read by a member of our team.
• Email: write to us at contact@activejoingroups.com.
• Website: activejoingroups.com

We usually reply within two working days. During busy periods it can take a little longer, but we answer every genuine message.

What you can contact us about

Group, channel and page listings

If you are the admin of a WhatsApp, Telegram or Facebook group, channel or page listed on Active Join Groups and want it updated or removed, send us the link to its page on our website and a short note explaining what you would like us to change. To confirm that you are the admin, we may ask you to add a short code we send you to your group or channel description for a few minutes.

Broken or harmful links

The quickest way to report a broken link or a harmful group is the Report link button on its page. You can also contact us with the page link and a short explanation. We review every report.

Comments

If you wrote a comment and want it removed, or if you see a comment that is abusive, misleading or shares personal information, send us the page link and the name shown on the comment.

Corrections to our guides

If you notice an error or outdated information in an article, please tell us which article and what needs correcting. You can read more in our Editorial Policy.

Copyright requests

If you believe content on Active Join Groups infringes your copyright, please follow the steps on our DMCA page so we have all the information needed to act quickly.

Privacy requests

To ask what information we hold about you, or to request that we delete a submission or comment you made, please contact us and include enough detail for us to find it. See our Privacy Policy for more.

Advertising and partnerships

For advertising enquiries or partnership ideas, please describe your organisation and proposal. We only work with partners whose products and services are suitable for our audience.

Safety concerns

If a listing is sharing someone's phone number or photos, harassing people, involving children or running a scam, please use the Report link button on its page straight away and, if you can, also contact us with the page link. Safety reports are reviewed first. If you are being threatened or blackmailed, please also contact the police or the cybercrime authority in your country: we can remove a listing, but we cannot act inside WhatsApp, Telegram or Facebook.

Typical response times

• Safety reports (scams, harassment, anything involving children): reviewed as a priority, usually within 24 hours.
• Removal requests from group admins: usually within 2 working days after we confirm you are the admin.
• Copyright and privacy requests: usually within 2–5 working days, depending on the information needed.
• General questions, corrections and partnerships: usually within 2–3 working days.

Before you write

• Please include the full page link if your message is about a specific listing, article or comment.
• Please do not send passwords, bank details, identity documents or verification codes. We will never ask for them.
• Active Join Groups is an independent directory. We cannot add you to a group, contact group admins on your behalf or resolve disputes inside groups. For problems with an app itself, please contact WhatsApp, Telegram or Facebook support directly.
• We are not affiliated with WhatsApp, Meta, Facebook or Telegram, and we never message users asking for payments or codes. If someone claims to be from Active Join Groups and asks for money or a code, it is a scam.